Correct prices and promotions are validated at the time your order is placed. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Quantity limits may apply to orders, including orders for discounted and promotional items. Price protection, price matching or price guarantees do not apply to Intra-day, Daily Deals or limited-time promotions. Prices, specifications, availability and terms of offers may change without notice. We greatly value your business and appreciate your ongoing patience as we work to get your order to you. We will send updates by email as soon as they are available. You may check your order status via our Track My Order page ( Click Here to log in). Our website reflects current product availability but circumstances are dynamic. We are working to meet the current extraordinary customer demand for our products. Click on View details to see the shipment tracking number and more details or to navigate to the carrier’s website. As we process your order, the status bar will move to shipping and finally to delivery. Claims received after this point may be denied by HP.Īlso, you can check Order Status any time online to find more details about your order. All claims must be made within 10 days of delivery or of the last scan of the package tracking. If there are any issues with delivery, please contact HP Store Customer Service immediately to report and resolve. At this point, you will receive the Shipment Notification Email. Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. Please note that tracking detail may not be active immediately with the carrier in that case, check back in several hours or the following day.Īs HP takes care of the fulfilment and shipping of the products you purchase on the HP Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). To see the detailed progress of your shipment, click on the tracking number link provided in your email. boxes, private mailbox stores, United States territories, or addresses outside the U.S.Īs your order ships, we will send you email providing the shipment tracking number(s). If the delivery was left at your front door, no signature was needed.Īt this time, we ship to the 50 U.S. Please anticipate and plan for carriers to be utilizing contactless delivery. You may not export any products purchased at HP.com.Ī signature by a resident may be required for some deliveries. Click here for APO or FPO shipping instructions and restrictions.įor your protection and security, we do not allow address changes after an order has been accepted. Customer accepts liability if customer chooses to ship to a restricted location. boxes, private mail box stores, freight forwarders, United States territories, or addresses outside the 50 United States and the District of Columbia. HP.com ships to street addresses within the 50 United States and the District of Columbia. You will receive email confirmation(s) as your order ships.
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Items on backorder or pre-order will ship out by the estimated shipping date.Ĭare packs and electronic software items will be confirmed via email.
Orders containing customized desktop and notebook PCs ship as soon as they are built. Shipment of oversized products may take an additional business day.
You can sign-up for UPS My Choice which will allow you to track your order and request other services.įor orders placed on weekends, holidays or after cutoff times, shipment will take place on the following business day. You can sign-up for FedEx Delivery Manager which will allow you to track your order and request other services.
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